Our Services
PORT AGENCY & HUSBANDRY
TIME IS MONEY
CARGO SERVICES
TAKING CARE OF YOUR CARGO
PROJECTS & LOGISTICS
ONE STOP SHOP
MANNING
SEAFARERS WELFARE
Due to our unrivalled experience working in East Africa, we are able to fully understand the needs of vessel owners and charterers operating here.
We focus on berthing, quick vessel turnaround and safe cargo discharge. We give you accurate, prompt and regular communications so you are always kept informed and we deliver detailed SOFs to enable effectual laytime calculations. We do the job, we keep it simple, and we provide you with solutions.
Seaforth offer comprehensive ship agency services for tankers, dry bulk cargo, breakbulk, project, liner, car carriers, cruise and Navy. We also take care of all your ship management needs, including crew handling, spare delivery, provisions, freshwater, bunkers, draft survey, hull inspections, etc.
Local cargo receivers are the end customer in any import supply chain. We understand the importance of this and communicate regularly with them to ensure the service we deliver meets their needs. We provide a proactive approach which prevents unnecessary delays especially in relation to their documentation status.
At Seaforth we also manage cargo discharge/load operations in port and carry out cargo survey, tally and inspection services.
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Cargo claims are an inevitable element of trade and we assist customers with claims handling, legal disputes with the port, and provide regular updates on any local regulatory changes that may impact our customers.
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Specialists in handling project cargoes, heavy-lift and out of gauge cargo. Our customers appreciate the pre-shipment advisory services we provide combined with hands-on expertise during the operation.
We take care of berth planning, documentation, customs clearance, as well as managing haulage and storage needs.
Our pro-active approach ensures a personalised solution is given to meet your needs and, on all projects, you will work with your selected PIC operations manager who will be on call and monitor KPIs throughout.
We fully understand the importance of operational speed as well as accurate and responsive communication.
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We are one of very few ship agents licensed by Kenya Maritime Authority (KMA) as Manning Agents and we report to them on a monthly basis.
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We offer full manning agency services including recruitment, payroll and allotments, screening & document control, medical checks, training, crew change planning and legal assistance.
We maintain individual seafarer files and ensure quick and transparent invoicing and disbursement.
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Above all, we give time to each and every seafarer, as well as their families, to listen to their concerns. All feedback received is passed to our principals, and together opportunities for improvement are sought.
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NAVY & CRUISE
FOCUS ON SECURITY & SAFETY
Our unrivalled experience in handling Navy vessels has placed Seaforth firmly as the preferred agent for Navy port calls in East Africa.
We are sensitive to the ship's requirements and security concerns. Force protection, timely clearance of spares and mail bags are our priority.
Together with a network of reliable, well equipped port service contractors we give undivided care to the detail of the service we provide, ensuring we deliver an excellent yet cost effective solution. We have very good relations with the port police, marine police and tourist police to assist us in ensuring top level security coverage is provided during a Navy vessel's port call. We also maintain close relations with the various Embassy's defence section staff who advise and guide us on their specific requirements.
Cruise operators have similarly high expectations to Navy vessels and we specifically recognise the sensitivity of passenger requirements and the importance of 'safety first'.
CONSULTANCY
TRADETALK RESEARCH
If you are looking for market data, industry insight, opinion, advice, contacts or practical guidance on working in East Africa - then look no further - we can help you!
In partnership with internationally accredited consulting firms, we provide professional consultancy services to individuals, entrepreneurs and corporates alike.
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The shipping and cargo data Seaforth has maintained over the last 10 years is probably the most detailed data available in East Africa.
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Our loyal customers receive regular statistics and local industry news updates from us. This provides and quick summary and is appreciated by senior managers in particular as it 'saves time'.
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In case you'd like to learn more about what we can offer you, please get in touch.
FINANCE
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SPEED & TRANSPARENCY
Accuracy and transparency are key to all our financial transactions.
We provide accurate pro-forma disbursement accounts (PDA's) with detailed explanations based on our extensive local experience and knowledge of cargo discharge rates and procedures.
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We understand our customers need to close their voyage accounts quickly once the vessel sails and pride ourselves on quick dispatch of Final disbursement accounts (FDAs).
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We provide accurate, quick, and simple payment solutions. We utilise the best online systems to ensure visibility and transparency.
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Often, our customers have their own online systems, which are operators become easily accustomed to using.
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OFFSHORE & SECURITY
24/7 ATTENTION
Seaforth has worked with Anadarko and BG Group during their offshore drill campaigns and continues to handle various seismic operators (CCG, Dolphin, WG) and cable laying operations in East Africa.
We understand the safety and time critical essence of these operations and provide B2B dedicated operational personnel on call 24/7.
Our knowledge of the nuances of handling specialist vessels, unique cargo and spares clearance is vital as well as experience of handling temporary imports and tax-exempt cargo.
For vessels calling with security teams and weapons on board, we arrange the necessary firearm permits and co-ordinate the transfer of weapons from ship to port armoury.
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We have an advantage of having a branch office in Nairobi which assists and quick processing of firearm permits and spares delivery.